By processing your payment and completing your order you are accepting the following terms and conditions regarding returns/refunds.
Products custom made to Clients’ specifications, advise or drawings, including changing all or any specifications, are not refundable.
Zip Pay, Zip Money and similar Financial Services are services available for Dobinsons Spring & Suspension’s™ website Clients. Any monetary refunds via these services will only be processed once the Client request has been approved by Dobinsons Spring & Suspension™. The Client will continue to pay any/all instalments until Dobinsons Spring & Suspension™ has accepted the refund request. Once approved, the Financial Service will contact the Client regarding their payment plan details.
To exchange your product for a similar product please contact Dobinsons Spring & Suspension™ via email within 30 days of purchasing your chosen product.